What is the Bob's Squad? May 01, 2024 14:47 The Bob's Squad can help you find the right product or place an order. For help with an existing order click here. Related articles How do I take photos of my furniture when it has been visibly damaged or is defective? What are the Customer Support hours? What are the Bob's Squad hours? How do I look up the status of my Customer Support ticket? How do I report that my furniture or mattress is damaged or defective?