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  1. Bob's Discount Furniture
  2. Customer Support & Self-Service
  3. Customer Support

Customer Support

  • How do I look up the status of my Customer Support ticket?
  • How do I print a receipt?
  • What are the Customer Support hours?
  • How do I take photos of my furniture when it has been visibly damaged or is defective?
  • How do I report that my furniture or mattress is damaged or defective?
  • How would I find assembly instructions on mybobs.com?
  • How do I cancel my financing or line of credit account?
  • How do I cancel my Bob's order?
  • I have a question about a specific piece of merchandise. Where can I find the answer?
  • How can I check my Bob's gift card balance?
  • I don't see my question. Can I send an email for my inquiry?
Bob's Discount Furniture