What are the Customer Support hours? April 27, 2023 19:06 Updated Bob’s Customer Support hours are Monday through Saturday from 9:00 AM to 9:00 PM EST. Check out all of the ways you can contact us! Related articles How do I look up the status of my Customer Support ticket? I don't see my question. Can I send an email for my inquiry? How do I cancel my Bob's order? What if I can't be home for my delivery during the scheduled time window? Am I assigned a time frame or time window once my in-home service has been scheduled?