You're able to schedule an in-home service appointment for any of the following reasons:
In-Warranty Service: All furniture purchased at regular price is guaranteed free from factory defects for one year to the original purchaser, as long as your item is still within my delivery area. That means we'll help schedule a service technician to come service your furniture in your home at no cost to you!
Part Replacement: Parts are available for many of our furniture sets. You will have the option to purchase the part and have it installed by a service technician. Workmanship is guaranteed for 90 days from the date of service, and installed parts are guaranteed for 1 year from the date of installation.
Out-of-Warranty Service:
For a flat fee, we can schedule a service technician to visit your home if within Bob’s service area, during which the technician will make commercially reasonable efforts to repair the damage. Workmanship is guaranteed for 90 days from the date of service, and installed parts are guaranteed for 1 year from the date of installation.