Your coverage includes unlimited in-home service for covered accidents. When a covered accident occurs, a professional service technician will come to your home at a time convenient to you, and restore the stained or damaged area back to factory standards at no cost to you.
That means you will never pay for a technician to come out to your home, never pay for any parts and never pay for labor within the 5-year period!
In the event that any covered damage or stain cannot be repaired to the standard of its original condition, you may choose to replace the item. In these circumstances, you will receive a Goof Voucher equivalent to the original purchase price of your item. Use this credit to pick out a fresh replacement or different item from Bob’s. The new item will come with Bob’s one-year guarantee against factory defects, and if you want, you can purchase Bob's Goof Proof for your new item.